Compliance

We follow the ACA International Code of Ethics, and adhere to all Federal, State, and local laws and regulations.

Landmark Collection Services is fully compliant with all Federal, State, and local laws and regulations governing the debt collection industry, including:

  • Fair Debt Collections Practices Act (FDCPA)

  • Telephone Consumer Protection Act (TCPA)

  • Health Insurance Portability and Accountability Act (HIPAA)

  • Gramm-Leach-Bliley Act (GLBA)

  • Individual State debt collection laws

We require ongoing employee training in order to stay ahead of any changes in legislation, as well as to develop new strategies and solutions to ensure our company remains compliant and does not expose our clients or ourselves to legal liability.